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What does a Claims Handler actually do?

What does a Claims Handler actually do?

One of the main roles that underpins the insurance industry is the claims handler. As the first point of contact in the company after a customer has a car accident or a break-in at their home, claims handlers must be a good all-rounders; supportive, caring and decisive, with a great eye for detail.

Learn more about what a career as a claims handler actually involves here




The Insurance Institute

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