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Salary Range
€45k - €120k
Career Zone

In Brief...

Responsible for the monitoring and control of commercial loans.

Knowledge

  • Customer and Personal Service Knowledge of principles and processes for providing customer and personal services. This includes customer needs assessment, meeting quality standards for services, and evaluation of customer satisfaction.
  • Economics and Accounting Knowledge of economic and accounting principles and practices, the financial markets, banking and the analysis and reporting of financial data.
  • English Language Knowledge of the structure and content of the English language including the meaning and spelling of words, rules of composition, and grammar.
  • Mathematics Knowledge of arithmetic, algebra, geometry, calculus, statistics, and their applications.
  • Sales and Marketing Knowledge of principles and methods for showing, promoting, and selling products or services. This includes marketing strategy and tactics, product demonstration, sales techniques, and sales control systems.
Knowledge areas are ranked by their importance to this career

Skills

  • Active Listening Giving full attention to what other people are saying, taking time to understand the points being made, asking questions as appropriate, and not interrupting at inappropriate times.
  • Speaking Talking to others to convey information effectively.
  • Judgment and Decision Making Considering the relative costs and benefits of potential actions to choose the most appropriate one.
  • Reading Comprehension Understanding written sentences and paragraphs in work related documents.
  • Critical Thinking Using logic and reasoning to identify the strengths and weaknesses of alternative solutions, conclusions or approaches to problems.
Skills are ranked by their importance to this career

Work Environment

Commercial Banking Officers typically work in the following Career Sectors:

Commercial Banking
Banking & Financial Services

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Most commonly reported Work Activities

  • Getting Information Observing, receiving, and otherwise obtaining information from all relevant sources.
  • Evaluating Information to Determine Compliance with Standards Using relevant information and individual judgment to determine whether events or processes comply with laws, regulations, or standards.
  • Establishing and Maintaining Interpersonal Relationships Developing constructive and cooperative working relationships with others, and maintaining them over time.
  • Processing Information Compiling, coding, categorising, calculating, tabulating, auditing, or verifying information or data.
  • Analysing Data or Information Identifying the underlying principles, reasons, or facts of information by breaking down information or data into separate parts.
  • Interacting With Computers Using computers and computer systems (including hardware and software) to program, write software, set up functions, enter data, or process information.
  • Communicating with Persons Outside Organisation Communicating with people outside the organisation, representing the organisation to customers, the public, government, and other external sources. This information can be exchanged in person, in writing, or by telephone or e-mail.
  • Making Decisions and Solving Problems Analysing information and evaluating results to choose the best solution and solve problems.
  • Communicating with Supervisors, Peers, or Subordinates Providing information to supervisors, co-workers, and subordinates by telephone, in written form, e-mail, or in person.
  • Organising, Planning, and Prioritising Work Developing specific goals and plans to prioritise, organise, and accomplish your work.

 

 

The Work

  • Interview clients to determine their current income, expenses, insurance coverage, tax status, financial objectives, risk tolerance, or other information needed to develop a financial plan.
  • Recommend to clients strategies in cash management, insurance coverage, investment planning, or other areas to help them achieve their financial goals.
  • Manage client portfolios, keeping client plans up-to-date.
  • Implement financial planning recommendations or refer clients to someone who can assist them with plan implementation.
  • Analyse financial information obtained from clients to determine strategies for meeting clients' financial objectives.
  • Supports engages and develops corporate processes and staff team to deliver services. 

 

Most commonly reported Work Tasks

  • Meet with applicants to obtain information for loan applications and to answer questions about the process.
  • Analyse applicants' financial status, credit, and property evaluations to determine feasibility of granting loans.
  • Approve loans within specified limits, and refer loan applications outside those limits to management for approval.
  • Explain to customers the different types of loans and credit options that are available, as well as the terms of those services.
  • Submit applications to credit analysts for verification and recommendation.
  • Review loan agreements to ensure that they are complete and accurate according to policy.
  • Review and update credit and loan files.
  • Obtain and compile copies of loan applicants' credit histories, corporate financial statements, and other financial information.
  • Work with clients to identify their financial goals and to find ways of reaching those goals.
  • Handle customer complaints and take appropriate action to resolve them.

Further Information

Qualities - Commercial Banking Officer

 

  • Customer and Personal Service — Knowledge of principles and processes for providing customer and personal services. This includes customer needs assessment, meeting quality standards for services, and evaluation of customer satisfaction.
  • Economics and Accounting — Knowledge of economic and accounting principles and practices, the financial markets, banking and the analysis and reporting of financial data.
  • English Language — Knowledge of the structure and content of the English language including the meaning and spelling of words, rules of composition, and grammar.
  • Mathematics — Knowledge of arithmetic, algebra, geometry, calculus, statistics, and their applications.
  • Psychology — Knowledge of human behavior and performance; individual differences in ability, personality, and interests; learning and motivation; psychological research methods; and the assessment and treatment of behavioral and affective disorders.
  • Active Listening — Giving full attention to what other people are saying, taking time to understand the points being made, asking questions as appropriate, and not interrupting at inappropriate times.
  • Reading Comprehension — Understanding written sentences and paragraphs in work related documents.
  • Speaking — Talking to others to convey information effectively.
  • Writing — Communicating effectively in writing as appropriate for the needs of the audience.
  • Critical Thinking — Using logic and reasoning to identify the strengths and weaknesses of alternative solutions, conclusions or approaches to problems.

 

Interests - Commercial Banking Officer

This occupation is typically suited for people with the following Career Interests:

Enterprising

Enterprising people like situations that involve using resources for personal or corporate economic gain. Such people may have an opportunistic frame of mind, and are drawn to commerce, trade and making deals. Some pursue sales and marketing occupations. Many will eventually end up owning their own business, or in management roles in larger organisations. They tend to be very goal-oriented and work best when focused on a target. Some have an entrepreneurial inclination.

Social

The Social person's interests focus on interacting with the people in their environment. In all cases, the Social person enjoys the personal contact with other people in preference to the impersonal dealings with things, data and ideas found in other groups.

Many will seek out positions where there is direct contact with the public in some advisory role, whether a receptionist or a counsellor. Social people are motivated by an interest in different types of people and like diversity in their work environments. Many are drawn towards careers in the caring professions and social welfare area, whilst others prefer teaching and other 'informing' roles.

Administrative

Administrative people are interested in work that offers security and a sense of being part of a larger process. They may be at their most productive under supervisors who give clear guidelines and while performing routine tasks in a methodical and reliable way.

They tend to enjoy clerical and most forms of office work, where they perform essential administrative duties. They often form the backbone of large and small organisations alike. They may enjoy being in charge of office filing systems, and using computers and other office equipment to keep things running smoothly. They usually like routine work hours and prefer comfortable indoor workplaces.

Entry - Commercial Banking Officer

The most relevant degree subjects include business, management, accounts, commerce, and marketing. Increasingly sought is an engineering mindset. Although a degree may sometimes be required, experience and track record are often as important to an employer.

Training & Development Pathways

Training can also help you progress and there are both undergraduate and postgraduate courses in business and management which can support you in your career development.

Professional Organisations Training or networking events:

International Financial Services Skillnet Network 

Irish Banking & Payments federation 

Financial Services Union

The 30% club: Growth Through Diversity 

Last Updated: April, 2023

Pay & Salary - Commercial Banking Officer

Salary Range (thousands per year)* €45k - €120k

Salaries vary based on employer, location, experience, duties, and role.

Data Source(s):
Payscale/ Morgan McKInley / CPL / Lincoln/ Azon

Last Updated: July, 2024

* The lower figures typically reflect starting salaries. Higher salaries are awarded to those with greater experience and responsibility. Positions in Dublin sometimes command higher salaries.

View Salary information from Indeed.ie
Note: data not aways available

Labour Market Updates - Commercial Banking Officer

This information has been derived from the Solas National Skills Bulletin (2023).

The five-year annual average growth rate for this occupation was significantly above average, with strong growth observed between 2020 and 2021; employment grew by approximately 2,000 persons between 2021 and 2022. Employment was spread across all sectors of the economy, with the largest share, at just over a fifth, for professional activities. Employment permits, primarily in the ICT sector, spanned a number of roles, including data analysts, account strategists and logistics specialists.

While the number of online job adverts (OVATE) remained almost unchanged in 2022 for this occupational group, there was a 6% increase in adverts for financial and accounting technicians (although the numbers involved are small).

Employers (Skills for Growth & Spotlight on Skills) have signalled difficulties in recruiting data analysts. Furthermore, data analysis skills were required in other difficult-to-fill job roles such as engineers, software developers, and lab analysts. Demand for data analytics skills is evident; however, rather than existing only as standalone roles, these skills are increasingly embedded in other occupations.

Useful Contacts - Commercial Banking Officer

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