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Salary Range
€35k - €70k
Career Zone

In Brief...

Training officers identify staff training needs, and plan and organise suitable training programmes.

Knowledge

  • Education and Training Knowledge of principles and methods for curriculum and training design, teaching and instruction for individuals and groups, and the measurement of training effects.
  • English Language Knowledge of the structure and content of the English language including the meaning and spelling of words, rules of composition, and grammar.
  • Customer and Personal Service Knowledge of principles and processes for providing customer and personal services. This includes customer needs assessment, meeting quality standards for services, and evaluation of customer satisfaction.
  • Administration and Management Knowledge of business and management principles involved in strategic planning, resource allocation, human resources modeling, leadership technique, production methods, and coordination of people and resources.
  • Personnel and Human Resources Knowledge of principles and procedures for personnel recruitment, selection, training, compensation and benefits, labor relations and negotiation, and personnel information systems.
Knowledge areas are ranked by their importance to this career

Skills

  • Instructing Teaching others how to do something.
  • Learning Strategies Selecting and using training/instructional methods and procedures appropriate for the situation when learning or teaching new things.
  • Active Listening Giving full attention to what other people are saying, taking time to understand the points being made, asking questions as appropriate, and not interrupting at inappropriate times.
  • Speaking Talking to others to convey information effectively.
  • Monitoring Monitoring/Assessing performance of yourself, other individuals, or organizations to make improvements or take corrective action.
Skills are ranked by their importance to this career

Work Environment

Staff Trainers typically work in the following Career Sectors:

Human Resources
Business Management & Human Resources
Academia & 3rd Level Education
Education & Teaching
Further, Adult Education & TEFL
Education & Teaching
Special Education
Education & Teaching

Videos & Interviews

Mark Meehan, STEM Learning Head

Videos on the Web

Most commonly reported Work Activities

  • Training and Teaching Others Identifying the educational needs of others, developing formal educational or training programs or classes, and teaching or instructing others.
  • Getting Information Observing, receiving, and otherwise obtaining information from all relevant sources.
  • Establishing and Maintaining Interpersonal Relationships Developing constructive and cooperative working relationships with others, and maintaining them over time.
  • Communicating with Supervisors, Peers, or Subordinates Providing information to supervisors, co-workers, and subordinates by telephone, in written form, e-mail, or in person.
  • Thinking Creatively Developing, designing, or creating new applications, ideas, relationships, systems, or products, including artistic contributions.
  • Interacting With Computers Using computers and computer systems (including hardware and software) to program, write software, set up functions, enter data, or process information.
  • Updating and Using Relevant Knowledge Keeping up-to-date technically and applying new knowledge to your job.
  • Making Decisions and Solving Problems Analysing information and evaluating results to choose the best solution and solve problems.
  • Interpreting the Meaning of Information for Others Translating or explaining what information means and how it can be used.
  • Coaching and Developing Others Identifying the developmental needs of others and coaching, mentoring, or otherwise helping others to improve their knowledge or skills.

 

 

The Work

Training officers identify training needs, and plan and organise training programmes. They match the skills, abilities and ambitions of employees with an organisation's present and future staffing requirements. Once training needs have been identified, the training officer evaluates the most cost effective and appropriate way to meet them. They often negotiate with training providers so they can select the most suitable training. Training officers monitor training programmes while they are in progress and evaluate them by asking the trainees for their views.  
 
Trainees may include school leavers starting their first job, graduates needing specialist training, and experienced employees being prepared for managerial roles. The training officer often plans programmes to help existing staff to develop and expand their range of skills or to learn how to use new equipment.  
 
Often, training officers do not provide the training themselves; this may be the job of a supervisor or trainer.

 

Most commonly reported Work Tasks

  • Assess training needs through surveys, interviews with employees, focus groups, or consultation with managers, instructors, or customer representatives.
  • Design, plan, organise, or direct orientation and training programs for employees or customers.
  • Offer specific training programs to help workers maintain or improve job skills.
  • Present information with a variety of instructional techniques or formats, such as role playing, simulations, team exercises, group discussions, videos, or lectures.
  • Obtain, organise, or develop training procedure manuals, guides, or course materials, such as handouts or visual materials.
  • Monitor, evaluate, or record training activities or program effectiveness.
  • Develop alternative training methods if expected improvements are not seen.
  • Evaluate training materials prepared by instructors, such as outlines, text, or handouts.
  • Evaluate modes of training delivery, such as in-person or virtual, to optimise training effectiveness, training costs, or environmental impacts.
  • Keep up with developments in area of expertise by reading current journals, books, or magasine articles.

Further Information

Qualities - Staff Trainer

As a training officer, you will need to be able to communicate and negotiate well. You will need organisational ability to set objectives, meet deadlines plan ahead with a good knowledge of the business. You will also need a high standard of English and an understanding of statistics. Computer literacy is essential for planning and organising training programmes.

Interests - Staff Trainer

This occupation is typically suited for people with the following Career Interests:

Social

The Social person's interests focus on interacting with the people in their environment. In all cases, the Social person enjoys the personal contact with other people in preference to the impersonal dealings with things, data and ideas found in other groups.

Many will seek out positions where there is direct contact with the public in some advisory role, whether a receptionist or a counsellor. Social people are motivated by an interest in different types of people and like diversity in their work environments. Many are drawn towards careers in the caring professions and social welfare area, whilst others prefer teaching and other 'informing' roles.

Creative

Creative people are drawn to careers and activities that enable them to take responsibility for the design, layout or sensory impact of something (visual, auditory etc). They may be atrracted to the traditional artistic pursuits such as painting, sculpture, singing, or music. Or they may show more interest in design activities, such as architecture, animation, or craft areas, such as pottery and ceramics.

Creative people use their personal understanding of people and the world they live in to guide their work. Creative people like to work in unstructured workplaces, enjoy taking risks and prefer a minimum of routine.

Administrative

Administrative people are interested in work that offers security and a sense of being part of a larger process. They may be at their most productive under supervisors who give clear guidelines and while performing routine tasks in a methodical and reliable way.

They tend to enjoy clerical and most forms of office work, where they perform essential administrative duties. They often form the backbone of large and small organisations alike. They may enjoy being in charge of office filing systems, and using computers and other office equipment to keep things running smoothly. They usually like routine work hours and prefer comfortable indoor workplaces.

Entry - Staff Trainer

New entrants may start as training assistants or in administrative posts and are likely to be promoted from the position in a personnel department. 

Many employers look for HR generalists with a relevant degree (e.g. business, Law and Management, Social Science, Psychology), or a Chartered Institute of Personnel and Development (CIPD) recognised qualification in HR Management which are offered through many different colleges and universities on a part-time basis around the country.

Having experience in a professional HR role and knowledge of current employee legislation and administrative systems often gives candidates a major advantage.

Training & Development Pathways

FET Centre Traineeship: Business Admin, Customer service, Training & Development 'Train the Trainer' ,Supervisory & Project Management in centres around Ireland NFQ Level 5-6 Search FET Courses

FET PLC Courses: Psychology, Business Management, Human Resource Management at NFQ Levels 5-6 Search FET PLC Courses

Apprenticeship: Recruitment Executive, Lean Sigma Manager Apprenticeship NFQ level 8-9 Search Apprenticeships

Higher Education CAO Entry: Business Administration, Human Resource management, Arts Psychoology NFQ Levels 6-8 Search CAO courses

Professional Development & Associations

Postgraduate Study Options Business Administration, HR Management NFQ level 9

Working as a HR Generalist can provide many career opportunities to move upward within the HR function, to HR Manager and eventually HR Director for example.

There are plenty of courses in HR management and employment law that can support you in your role and help you progress in your career as you need to stay up-to-date on employment law, GDPR and other regulations.

Chartered Institute of Personnel and Development in Ireland: Membership in professional bodies can give you access to news, events and training opportunities.

The 30% club: Diversity Initiative 

The Teaching Council

Last Updated: April, 2023

Pay & Salary - Staff Trainer

Salary Range (thousands per year)* €35k - €70k

Salaries vary based on employer, location, experience, duties, and role. 


Data Source(s):
Sigmar / CPL / Lincoln/ Morgan McKinley/ Azon/ Osborne/ Clark

Last Updated: July, 2024

* The lower figures typically reflect starting salaries. Higher salaries are awarded to those with greater experience and responsibility. Positions in Dublin sometimes command higher salaries.

View Salary information from Indeed.ie
Note: data not aways available

Labour Market Updates - Staff Trainer

This information has been derived from the Solas National Skills Bulletin (2023).

The annual average employment growth rate for this occupation was almost on a par with the national average, with employment growing by 3,600 persons between 2021 and 2022. Of the total employment permits issued in 2022, over half were for the ICT sector. The number of online job adverts (OVATE) declined by 5% in 2022, following strong growth the preceding year.

Although there was little evidence from employers that these roles were proving difficult-to-fill, the skills required for this occupation have shifted somewhat, with data from Spotlight on Skills indicating a strong demand for talent management/employee engagement skills, as companies increasingly focus on staff retention rather than recruitment in a tight labour market.

Demand for this occupation depends very much on hiring activity in the economy overall; slower growth and a reduced number of job-changers, particularly in sectors such as ICT, will likely dampen the demand for HR staff, and a return to the 2021 increase in employment (driven by post-pandemic re-hiring) is unlikely in the short-term.

Useful Contacts - Staff Trainer

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