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Salary Range
€50k - €105k
Career Zone

In Brief...

Manage the daily activities of a business, supervises working relationships with business, and constantly pushes toward achieving financial and operational objectives in financial services.  

Knowledge

  •   Administration and Management Knowledge of business and management principles involved in strategic planning, resource allocation, human resources modeling, leadership technique, production methods, and coordination of people and resources.
  •   Customer and Personal Service Knowledge of principles and processes for providing customer and personal services. This includes customer needs assessment, meeting quality standards for services, and evaluation of customer satisfaction.
  •   Personnel and Human Resources Knowledge of principles and procedures for personnel recruitment, selection, training, compensation and benefits, labor relations and negotiation, and personnel information systems.
  •   English Language Knowledge of the structure and content of the English language including the meaning and spelling of words, rules of composition, and grammar.
  •   Mathematics Knowledge of arithmetic, algebra, geometry, calculus, statistics, and their applications.
Knowledge areas are ranked by their importance to this career

Skills

  •   Active Listening Giving full attention to what other people are saying, taking time to understand the points being made, asking questions as appropriate, and not interrupting at inappropriate times.
  •   Coordination Adjusting actions in relation to others' actions.
  •   Monitoring Monitoring/Assessing performance of yourself, other individuals, or organizations to make improvements or take corrective action.
  •   Social Perceptiveness Being aware of others' reactions and understanding why they react as they do.
  •   Speaking Talking to others to convey information effectively.
Skills are ranked by their importance to this career

Work Environment

This occupation is typically found in the following Career Sector(s):

 
Business Management
Business Management & Human Resources

Videos & Interviews

 
Madonna Daly, Business Manager

 
Wayne, Business Manager

Wayne thought he wanted to be a software developer but a position in McDonald's changed his mind and he is now employed as a Business Manager in their Cashel branch.

Videos on the Web

Most commonly reported Work Activities

  •   Making Decisions and Solving Problems Analysing information and evaluating results to choose the best solution and solve problems.
  •   Communicating with Supervisors, Peers, or Subordinates Providing information to supervisors, co-workers, and subordinates by telephone, in written form, e-mail, or in person.
  •   Getting Information Observing, receiving, and otherwise obtaining information from all relevant sources.
  •   Coordinating the Work and Activities of Others Getting members of a group to work together to accomplish tasks.
  •   Interacting With Computers Using computers and computer systems (including hardware and software) to program, write software, set up functions, enter data, or process information.
  •   Guiding, Directing, and Motivating Subordinates Providing guidance and direction to subordinates, including setting performance standards and monitoring performance.
  •   Identifying Objects, Actions, and Events Identifying information by categorising, estimating, recognising differences or similarities, and detecting changes in circumstances or events.
  •   Monitor Processes, Materials, or Surroundings Monitoring and reviewing information from materials, events, or the environment, to detect or assess problems.
  •   Judging the Qualities of Things, Services, or People Assessing the value, importance, or quality of things or people.
  •   Organising, Planning, and Prioritising Work Developing specific goals and plans to prioritise, organise, and accomplish your work.

 

Working Life

  • Manage the lending requests from various businesses
  • Providing finance to SME’s for various projects to help grow their businesses
  • Works with client companies to evaluate business plans and optimise long-term costs and production
  • Provide objective advice, expertise and specialist skills with the aim of creating value, maximising growth or improving the business performance of their clients
  • Supporting & advising projects such as; Business acquisition, capital investment in equipment and premises, property acquisition
  • Manage a portfolio of high value customers on behalf of the company
  • Actively work to build new relationmships and promote new client for the bank
  • Providing a full suite of bank products to a wide variety of customers in a number of sectors

 

Most commonly reported Work Tasks

  • Review financial statements, sales or activity reports, or other performance data to measure productivity or goal achievement or to identify areas needing cost reduction or program improvement.
  • Direct and coordinate activities of businesses or departments concerned with the production, pricing, sales, or distribution of products.
  • Direct administrative activities directly related to making products or providing services.
  • Prepare staff work schedules and assign specific duties.
  • Monitor suppliers to ensure that they efficiently and effectively provide needed goods or services within budgetary limits.
  • Direct or coordinate financial or budget activities to fund operations, maximise investments, or increase efficiency.
  • Establish or implement departmental policies, goals, objectives, or procedures in conjunction with board members, organisation officials, or staff members.
  • Perform personnel functions, such as selection, training, or evaluation.
  • Plan or direct activities, such as sales promotions, that require coordination with other department managers.
  • Set prices or credit terms for goods or services, based on forecasts of customer demand.

Qualities - Business Manager

  • Good business and commercial acumen
  • Decisive
  • Good listening skills
  • Clear objectivity
  • Independence and an ability to quickly articulate business strategy
  • Good interpersonal skills
  • Ability to develop relationships and to work across different teams/divisions
  • Have an understanding of financials, transaction structuring and negotiation skills with knowledge of legal/security requirements
  • An ability to promote the company and seek out opportunities to cross-sell group products
  • Good internal and external network
  • Resilient with an ability to work to deadlines and a proven team player

Interests - Business Manager

This occupation is typically suited for people with the following Career Interests:

 Enterprising

Enterprising people like situations that involve using resources for personal or corporate economic gain. Such people may have an opportunistic frame of mind, and are drawn to commerce, trade and making deals. Some pursue sales and marketing occupations. Many will eventually end up owning their own business, or in management roles in larger organisations. They tend to be very goal-oriented and work best when focused on a target. Some have an entrepreneurial inclination.

 Administrative

Administrative people are interested in work that offers security and a sense of being part of a larger process. They may be at their most productive under supervisors who give clear guidelines and while performing routine tasks in a methodical and reliable way.

They tend to enjoy clerical and most forms of office work, where they perform essential administrative duties. They often form the backbone of large and small organisations alike. They may enjoy being in charge of office filing systems, and using computers and other office equipment to keep things running smoothly. They usually like routine work hours and prefer comfortable indoor workplaces.

 Social

The Social person's interests focus on interacting with the people in their environment. In all cases, the Social person enjoys the personal contact with other people in preference to the impersonal dealings with things, data and ideas found in other groups.

Many will seek out positions where there is direct contact with the public in some advisory role, whether a receptionist or a counsellor. Social people are motivated by an interest in different types of people and like diversity in their work environments. Many are drawn towards careers in the caring professions and social welfare area, whilst others prefer teaching and other 'informing' roles.

Entry / Progression - Business Manager

The business management role requires significant knowledge and experience. Many manager start their careers in sales or customer service and then progress. 

The most relevant degree subjects include business, management and marketing. Likewise increasingly also an engineering mindset. Although a degree may sometimes be required, experience and track record are often as important to an employer.

Training can also help you progress and there are both undergraduate and postgraduate courses in business and management which can support you in your career.

Sample Education and Training Pathways
A number of courses are available throughout the country that focus on learning and skills that may be useful for this career. The examples and links below may guide you in your research. 

Further Education (FET)
Further Education & Training (FET) Courses are delivered by local ETBs, ranging in duration from several weeks up to 20 months. Courses are designed to meet the labour market needs and often include a large element of work experience.

Example search terms include: business admin, customer service, management.

Search for FET Courses

PLC Courses (FET)
PLC courses are full-time courses, one or two years duration, with awards at Level 5 and 6 on the NFQ. They are offered nationally in Schools and Colleges of Further Education.

Example search terms include: business management, sales, marketing, commerce, accounting.

Search for PLC Courses

Apprenticeships: 
Apprenticeships are structured work-based training programs that combine on-the-job training with classroom instruction. They run from 2 – 4 years and are open to individuals of all ages, including school leavers, those seeking a career change, and existing employees who wish to upskill.

Examples: Accounting, Finance, Estate Agent, Property, Sales.

Search for Apprenticeships

Higher Education CAO (Undergraduate) 
Higher Education courses at Levels 6 to 8 on the NFQ, delivered in Universities and Technological Universities & Institutes. Courses run from 2 – 5 years and places are allocated on a points-based system, processed by the Central Application Office.

Example search terms include: business, commerce, economics, maths, statistics, accounts, finance.

Search for CAO Courses

Higher Education (Postgraduate)
Postgraduate courses are courses at Levels 9 and 10 on the NFQ and usually last 1 – 2 years full time, or longer if a PhD or part time. Entrants typically require an undergraduate award (Level 8).

Example search terms include: sales, business, accounts, management, financial advice.

Search for Postgraduate Courses

Qualified Financial Advisers 

On-the-job training continuous professional development is complemented by study for the Chartered Financial Analyst (CFA) qualification. Three levels of examination measure a candidate's ability to apply the fundamental knowledge of investment principles at a professional level.

Professional Development 

Professional development (CPD) courses are specialised training, formal education, or advanced professional learning that improves skills, professional knowledge, competency, and overall effectiveness in the professional world.

International Financial Services Skillnet Network

Irish Banking & Payments Federation

Financial Services Union

The 30% club: Growth Through Diversity

Check the Useful Contacts tab on this page to see if there are any professional bodies listed who may provide training related to this career.

Pay & Salary - Business Manager

Salary Range (thousands per year)* €50k - €105k

Salaries vary by employer, location, duties, role, and experience.

Data Source(s):
CPL / Sigmar/ Morgan McKinley/Brightwater

Last Updated: August, 2024

Labour Market Updates - Business Manager

Note: The following information relates to occupations that include: Management consultants; Business analysts; Business and financial project management professionals.

This information has been derived from the Solas National Skills Bulletin (2023).

The five-year annual average growth for this occupation was strong; this is in part related to changes in the LFS methodology in 2017, although employment levels have also been increasing annually since then. Over 700 new employment permits were issued in 2021 for roles including risk/business analysts and project managers.

The ICT sector accounted for over a third of permits issued, although the numbers employed in this occupation in the ICT sector are small. The number of advertised vacancies in the OVATE data increased by 39%, albeit from a small base. While no shortages are evident, the skills in demand as highlighted by the Spotlight on Skills data in the introduction above (e.g. relationship management, critical thinking etc) would be of relevance for these occupations.

Useful Contacts - Business Manager

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