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Salary Range
€25k - €33k
Career Zone

In Brief...

Assess a patient’s hearing through a case history, otoscopy and audiometry testing. If needed, you’ll select the most appropriate hearing aid, undertake fittings and advise on their use, ensuring customers are fully trained on their new devices.

Knowledge

  • Customer and Personal Service Knowledge of principles and processes for providing customer and personal services. This includes customer needs assessment, meeting quality standards for services, and evaluation of customer satisfaction.
  • Sales and Marketing Knowledge of principles and methods for showing, promoting, and selling products or services. This includes marketing strategy and tactics, product demonstration, sales techniques, and sales control systems.
  • Therapy and Counseling Knowledge of principles, methods, and procedures for diagnosis, treatment, and rehabilitation of physical and mental dysfunctions, and for career counseling and guidance.
  • Medicine Knowledge of the information and techniques needed to diagnose and treat human injuries, diseases, and deformities. This includes symptoms, treatment alternatives, drug properties and interactions, and preventive health-care measures.
  • Computers and Electronics Knowledge of circuit boards, processors, chips, electronic equipment, and computer hardware and software, including applications and programming.
Knowledge areas are ranked by their importance to this career

Skills

  • Active Listening Giving full attention to what other people are saying, taking time to understand the points being made, asking questions as appropriate, and not interrupting at inappropriate times.
  • Service Orientation Actively looking for ways to help people.
  • Instructing Teaching others how to do something.
  • Speaking Talking to others to convey information effectively.
  • Reading Comprehension Understanding written sentences and paragraphs in work related documents.
Skills are ranked by their importance to this career

Work Environment

Hearing aid dispensers typically work in the following Career Sectors:

Audiology
Healthcare
Health and Social Care Professions
Healthcare
Brick and Mortar Stores
Sales, Retail & Purchasing

Videos on the Web

Most commonly reported Work Activities

  • Assisting and Caring for Others Providing personal assistance, medical attention, emotional support, or other personal care to others such as coworkers, customers, or patients.
  • Performing for or Working Directly with the Public Performing for people or dealing directly with the public. This includes serving customers in restaurants and stores, and receiving clients or guests.
  • Getting Information Observing, receiving, and otherwise obtaining information from all relevant sources.
  • Interacting With Computers Using computers and computer systems (including hardware and software) to program, write software, set up functions, enter data, or process information.
  • Updating and Using Relevant Knowledge Keeping up-to-date technically and applying new knowledge to your job.
  • Identifying Objects, Actions, and Events Identifying information by categorising, estimating, recognising differences or similarities, and detecting changes in circumstances or events.
  • Establishing and Maintaining Interpersonal Relationships Developing constructive and cooperative working relationships with others, and maintaining them over time.
  • Documenting/Recording Information Entering, recording, storing, or maintaining information in written or electronic/magnetic form.
  • Making Decisions and Solving Problems Analysing information and evaluating results to choose the best solution and solve problems.
  • Selling or Influencing Others Convincing others to buy merchandise/goods or to otherwise change their minds or actions.

 

 

The Work

 

Most commonly reported Work Tasks

  • Train clients to use hearing aids or other augmentative communication devices.
  • Counsel patients and families on communication strategies and the effects of hearing loss.
  • Select and administer tests to evaluate hearing or related disabilities.
  • Administer basic hearing tests including air conduction, bone conduction, or speech audiometry tests.
  • Maintain or repair hearing aids or other communication devices.
  • Perform basic screening procedures, such as pure tone screening, otoacoustic screening, immittance screening, and screening of ear canal status using otoscope.
  • Create or modify impressions for earmolds and hearing aid shells.
  • Read current literature, talk with colleagues, and participate in professional organisations or conferences to keep abreast of developments in audiology.
  • Demonstrate assistive listening devices (ALDs) to clients.
  • Assist audiologists in performing aural procedures, such as real ear measurements, speech audiometry, auditory brainstem responses, electronystagmography, and cochlear implant mapping.

Qualities - Hearing aid dispenser

  • Active Listening — Giving full attention to what other people are saying, taking time to understand the points being made, asking questions as appropriate, and not interrupting at inappropriate times.
     
  • Service Orientation — Actively looking for ways to help people.
     
  • Instructing — Teaching others how to do something.
     
  • Speaking — Talking to others to convey information effectively.
     
  • Reading Comprehension — Understanding written sentences and paragraphs in work-related documents.

Interests - Hearing aid dispenser

This occupation is typically suited for people with the following Career Interests:

Social

The Social person's interests focus on interacting with the people in their environment. In all cases, the Social person enjoys the personal contact with other people in preference to the impersonal dealings with things, data and ideas found in other groups.

Many will seek out positions where there is direct contact with the public in some advisory role, whether a receptionist or a counsellor. Social people are motivated by an interest in different types of people and like diversity in their work environments. Many are drawn towards careers in the caring professions and social welfare area, whilst others prefer teaching and other 'informing' roles.

Investigative

The Investigative person will usually find a particular area of science to be of interest. They are inclined toward intellectual and analytical activities and enjoy observation and theory. They may prefer thought to action, and enjoy the challenge of solving problems with sophiscticated technology. These types prefer mentally stimulating environments and often pay close attention to developments in their chosen field.

Realist

Realists are usually interested in 'things' - such as buildings, mechanics, equipment, tools, electronics etc. Their primary focus is dealing with these - as in building, fixing, operating or designing them. Involvement in these areas leads to high manual skills, or a fine aptitude for practical design - as found in the various forms of engineering.

Realists like to find practical solutions to problems using tools, technology and skilled work. Realists usually prefer to be active in their work environment, often do most of their work alone, and enjoy taking decisive action with a minimum amount of discussion and paperwork.

Entry - Hearing aid dispenser

Last Updated: October, 2023

Pay & Salary - Hearing aid dispenser

Salary Range (thousands per year)* €25k - €33k

Salaries vary based on employer, duties, role, location, shift patterns, and experience. 

Rates vary between: Forecourt, convenience, Small/ medium / large supermarket, and Discounter store. 

Rates from €12.70-16.00 p/hr. 

Data Source(s):
Indeed.ie/ Payscale/ Excel recruitment

Last Updated: March, 2024

* The lower figures typically reflect starting salaries. Higher salaries are awarded to those with greater experience and responsibility. Positions in Dublin sometimes command higher salaries.

View Salary information from Indeed.ie
Note: data not aways available

Labour Market Updates - Hearing aid dispenser

This information has been derived from the Solas National Skills Bulletin (2023).

Employment growth was strong for this occupation, particularly between 2021 and 2022. Census data shows that employment grew across all roles in this group between 2016 and 2022, with the strongest growth for pharmaceutical technicans.

The number of online job adverts for pharmaceutical technicians grew strongly in 2022 (+14%); skills in demand included, among others pharmaceutical knowledge, the ability to provide customer service & advice, and business skills, such as product sales.

A small number of employment permits were issued in 2022 for cardiac physiologists and paramedics. The available data sources do not signal any issues in relation to supply and demand for health associate professional occupations; however, if employment was to continue to increase, recruitment issues may emerge.

Useful Contacts - Hearing aid dispenser

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