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Salary Range
€32k - €90k
Career Zone

In Brief...

Independent insurance professionals who act as a link between insurance companies and their customers.

Knowledge

  • Customer and Personal Service Knowledge of principles and processes for providing customer and personal services. This includes customer needs assessment, meeting quality standards for services, and evaluation of customer satisfaction.
  • Sales and Marketing Knowledge of principles and methods for showing, promoting, and selling products or services. This includes marketing strategy and tactics, product demonstration, sales techniques, and sales control systems.
  • English Language Knowledge of the structure and content of the English language including the meaning and spelling of words, rules of composition, and grammar.
  • Mathematics Knowledge of arithmetic, algebra, geometry, calculus, statistics, and their applications.
  • Law and Government Knowledge of laws, legal codes, court procedures, precedents, government regulations, executive orders, agency rules, and the democratic political process.
Knowledge areas are ranked by their importance to this career

Skills

  • Reading Comprehension Understanding written sentences and paragraphs in work related documents.
  • Active Listening Giving full attention to what other people are saying, taking time to understand the points being made, asking questions as appropriate, and not interrupting at inappropriate times.
  • Speaking Talking to others to convey information effectively.
  • Critical Thinking Using logic and reasoning to identify the strengths and weaknesses of alternative solutions, conclusions or approaches to problems.
  • Persuasion Persuading others to change their minds or behavior.
Skills are ranked by their importance to this career

Work Environment

Insurance Brokers typically work in the following Career Sectors:

Types of Insurance
Insurance
How Insurance Works
Insurance
Claims, Underwriting and Direct Customer Support
Insurance

Videos & Interviews

Karl Curran, Associate Director

Karl Curran is an Assosiate Director at Aon Insurance. He completed a two year diploma in Business Studies at DIT after which he was offered a position within Aon. His is currently undertaking a degree in International Finance & Banking with the Institute of Bankers and has begun working towards obtaining the FCII.

Videos on the Web

Most commonly reported Work Activities

  • Establishing and Maintaining Interpersonal Relationships Developing constructive and cooperative working relationships with others, and maintaining them over time.
  • Getting Information Observing, receiving, and otherwise obtaining information from all relevant sources.
  • Selling or Influencing Others Convincing others to buy merchandise/goods or to otherwise change their minds or actions.
  • Interacting With Computers Using computers and computer systems (including hardware and software) to program, write software, set up functions, enter data, or process information.
  • Organising, Planning, and Prioritising Work Developing specific goals and plans to prioritise, organise, and accomplish your work.
  • Evaluating Information to Determine Compliance with Standards Using relevant information and individual judgment to determine whether events or processes comply with laws, regulations, or standards.
  • Making Decisions and Solving Problems Analysing information and evaluating results to choose the best solution and solve problems.
  • Performing for or Working Directly with the Public Performing for people or dealing directly with the public. This includes serving customers in restaurants and stores, and receiving clients or guests.
  • Processing Information Compiling, coding, categorising, calculating, tabulating, auditing, or verifying information or data.
  • Developing Objectives and Strategies Establishing long-range objectives and specifying the strategies and actions to achieve them.

 

 

The Work

Insurance brokers are independent insurance professionals who act as a link between insurance companies and their customers, the insurance buyer.

Brokers use their vast experience to assess their client’s risk profile. Equipped with the customer’s insurance requirements, the broker then finds the best insurance company products to fit their customer’s needs and budget.

 

Most commonly reported Work Tasks

  • Customise insurance programs to suit individual customers, often covering a variety of risks.
  • Sell various types of insurance policies to businesses and individuals on behalf of insurance companies, including automobile, fire, life, property, medical and dental insurance, or specialised policies, such as marine, farm/crop, and medical malpractice.
  • Explain features, advantages, and disadvantages of various policies to promote sale of insurance plans.
  • Perform administrative tasks, such as maintaining records and handling policy renewals.
  • Seek out new clients and develop clientele by networking to find new customers and generate lists of prospective clients.
  • Call on policyholders to deliver and explain policy, to analyse insurance program and suggest additions or changes, or to change beneficiaries.
  • Confer with clients to obtain and provide information when claims are made on a policy.
  • Interview prospective clients to obtain data about their financial resources and needs, the physical condition of the person or property to be insured, and to discuss any existing coverage.
  • Contact underwriter and submit forms to obtain binder coverage.
  • Select company that offers type of coverage requested by client to underwrite policy.

Further Information

Qualities - Insurance Broker

As an insurance broker you'll need strong analytical ability, integrity and a keen interest in business.

You must have good interpersonal and communication skills so that you can negotiate and communicate effectively with clients and potential clients.

You must be able to cope with the responsibility that may be placed on you early on in your career.  
 
An ability to express an attention to detail, a quick understanding of facts and numeric competence are desirable in this profession.

Interests - Insurance Broker

This occupation is typically suited for people with the following Career Interests:

Enterprising

Enterprising people like situations that involve using resources for personal or corporate economic gain. Such people may have an opportunistic frame of mind, and are drawn to commerce, trade and making deals. Some pursue sales and marketing occupations. Many will eventually end up owning their own business, or in management roles in larger organisations. They tend to be very goal-oriented and work best when focused on a target. Some have an entrepreneurial inclination.

Administrative

Administrative people are interested in work that offers security and a sense of being part of a larger process. They may be at their most productive under supervisors who give clear guidelines and while performing routine tasks in a methodical and reliable way.

They tend to enjoy clerical and most forms of office work, where they perform essential administrative duties. They often form the backbone of large and small organisations alike. They may enjoy being in charge of office filing systems, and using computers and other office equipment to keep things running smoothly. They usually like routine work hours and prefer comfortable indoor workplaces.

Social

The Social person's interests focus on interacting with the people in their environment. In all cases, the Social person enjoys the personal contact with other people in preference to the impersonal dealings with things, data and ideas found in other groups.

Many will seek out positions where there is direct contact with the public in some advisory role, whether a receptionist or a counsellor. Social people are motivated by an interest in different types of people and like diversity in their work environments. Many are drawn towards careers in the caring professions and social welfare area, whilst others prefer teaching and other 'informing' roles.

Entry - Insurance Broker

Apprenticeship Route

The official entry route for a Insurance Broker is through undertaking an apprenticeship.

Click here to find information on the Insurance Practitioner apprenticeship

There are many pathways to develop a career in Insurance: 

FET Centre Traineeship: Business Admin, Customer service, accoutning technician, supervisory Management in centres around Ireland NFQ Level 5-6 Search our FET Coursefinder

FET Centre PLC courses Business administration & Financial services, Accounting and Insurance (Pre-Apprenticeship), Banking, Insurance and Financial Services - Pre-Apprenticeship, Business with Insurance, e-Business Studies with Banking and Insurance at NFQ Level 5 search our FET PLC Coursefinder

Apprenticeship Insurance Apprenticeship programmes NFQ level 6-8 Search apprenticeships

Apprenticeship Entry requirements

Irish Leaving Certificate exams. However, students may also satisfy the entry requirements by having FETAC qualifications, by being a mature student or having other qualifications, such as GCEAS, A2, AVCE, Double Award, BTEC, etc.

• A minimum of 4 grades 4o6/H7 and 2 grade H5 or higher Leaving Certificate subjects.

• Leaving Certificate subjects must include Mathematics and English or Irish.

• With English or Irish with O6/H7 and Mathematics with F2/o6/H7.

• A minimum of 160 points is required for entry to all Level 8 courses.

The minimum entry requirements for graduates of FET NFQ courses (Level 5 or 6) awards to an Honours Degree Course (NFQ Level 8) is a full cognate NFQ (Level 5 or 6) award to include distinction grades in at least three components.

For entry to the majority of courses a full award may be accumulated over more than one academic year. In such cases it is the responsibility of the applicant to apply to FETAC for a full award. However, for entry to certain courses an award achieved in a single sitting may be required.

Mature applicants (defined as those who are over 23 on 1 January of the year of entry) do not require the above minimum entry requirements and acceptance will be based on experiential learning, commitment to course objectives and an interview.

Insurance brokers may study for the professional examinations of the Chartered Insurance Institute or the Chartered Institute of Loss Adjusters.

Employers also recruit graduates from a wide range of academic subjects. A degree many disciplines is acceptable though risk management, insurance or subjects with insurance or financial options are preferred. Business Studies Administration, Economics, Statistics, Computing and law can provide useful background knowledge.  

Professional Development

If you want to progress into management it is usually necessary to pass the Associateship examination of the Chartered Insurance Institute (CII).

The CII also offers training leading to an Insurance Foundation Certificate a Diploma of Insurance Practice and an Advanced Diploma in Insurance. The representative body for the CII in Ireland is The Insurance Institute of Ireland which also offers additional Irish law and practice focussed programs alongside the Associateship.

Last Updated: April, 2023

Pay & Salary - Insurance Broker

Salary Range (thousands per year)* €32k - €90k

Salaries vary based on employer, location, experience, duties, and role [client or comercial].

Data Source(s):
Lincoln/ Brightwater / CPL / Sigmar/ Morgan McKinley/ Osborne/ Abrivia

Last Updated: March, 2024

* The lower figures typically reflect starting salaries. Higher salaries are awarded to those with greater experience and responsibility. Positions in Dublin sometimes command higher salaries.

View Salary information from Indeed.ie
Note: data not aways available

Labour Market Updates - Insurance Broker

This information has been derived from the Solas National Skills Bulletin (2023).

Employment levels have grown annually since 2018, with particularly strong growth between 2021 and 2022 of an additional 5,500 persons. Almost all employment is concentrated in the financial activities sector. The share of non-Irish citizens employed, at 23%, was above the national average of 19% and was the highest share across the business/financial occupations.

The CSO Census data for 2022 shows that finance and investment analysts/advisers account for the largest share of employment in this group at over 70%, with insurance underwriters and brokers making up the remainder. Employment permits issued primarily related to various financial analyst roles in the financial sector. Although employment grew strongly in 2022, a 20% fall in online job adverts (particularly for finance/investment analysts) would signal that this growth rate may slow.

Useful Contacts - Insurance Broker

Career Articles

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4 myths you've heard about working in insurance (and why they're completely untrue)
Posted by The Insurance Institute
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7 Steps to an Insurance Practitioner Apprenticeship
Posted by The Insurance Institute
What does an Insurance Broker actually do?
What does an Insurance Broker actually do?
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