Work Environment
This occupation is typically found in the following Career Sector(s):
Videos on the Web
- Electronic Service Engineer- from: Youtube Search
Most commonly reported Work Activities
- Repairing and Maintaining Electronic Equipment Servicing, repairing, calibrating, regulating, fine-tuning, or testing machines, devices, and equipment that operate primarily on the basis of electrical or electronic (not mechanical) principles.
- Making Decisions and Solving Problems Analysing information and evaluating results to choose the best solution and solve problems.
- Interacting With Computers Using computers and computer systems (including hardware and software) to program, write software, set up functions, enter data, or process information.
- Documenting/Recording Information Entering, recording, storing, or maintaining information in written or electronic/magnetic form.
- Identifying Objects, Actions, and Events Identifying information by categorising, estimating, recognising differences or similarities, and detecting changes in circumstances or events.
- Inspecting Equipment, Structures, or Material Inspecting equipment, structures, or materials to identify the cause of errors or other problems or defects.
- Getting Information Observing, receiving, and otherwise obtaining information from all relevant sources.
- Monitor Processes, Materials, or Surroundings Monitoring and reviewing information from materials, events, or the environment, to detect or assess problems.
- Communicating with Supervisors, Peers, or Subordinates Providing information to supervisors, co-workers, and subordinates by telephone, in written form, e-mail, or in person.
- Controlling Machines and Processes Using either control mechanisms or direct physical activity to operate machines or processes (not including computers or vehicles).
Working Life
Television service engineers repair television sets, radios, video recorders and hi-fi equipment. They work either as field engineers who visit customers' homes or business premises, or in workshops doing repairs.
Field engineers discuss the problem with the customer and inspect the equipment. They study the wiring diagrams and specifications and then look for the fault. They replace or remove worn or damaged parts using tools like screwdrivers and soldering gear. Next, they reassemble and adjust the equipment until it works correctly and safely.
Field engineers can make between eight and ten calls a day; this depends on the complexity of the work and the amount of travelling involved. If the engineer cannot repair the equipment on site, they take it back to the workshop.
Workshop engineers repair appliances brought in by customers or field engineers. Their work may be complex and time-consuming; they may have to order spare parts or send the appliance back to the manufacturers. The workshop engineer has to make sure that the equipment is working correctly and safely before returning it to the customer.
Where they work in customers' homes in the local area, the employer normally provides a car or a van. The work can involve heavy lifting, and a lot of kneeling and bending. Repair work can be dirty so engineers often wear overalls or a uniform. They may wear an identification badge.
Most commonly reported Work Tasks
- Test faulty equipment to diagnose malfunctions, using test equipment or software, and applying knowledge of the functional operation of electronic units and systems.
- Maintain equipment logs that record performance problems, repairs, calibrations, or tests.
- Set up and test industrial equipment to ensure that it functions properly.
- Inspect components of industrial equipment for accurate assembly and installation or for defects, such as loose connections or frayed wires.
- Install repaired equipment in various settings, such as industrial or military establishments.
- Operate equipment to demonstrate proper use or to analyse malfunctions.
- Enter information into computer to copy program or to draw, modify, or store schematics, applying knowledge of software package used.
- Perform scheduled preventive maintenance tasks, such as checking, cleaning, or repairing equipment, to detect and prevent problems.
- Calibrate testing instruments and installed or repaired equipment to prescribed specifications.
- Repair or adjust equipment, machines, or defective components, replacing worn parts, such as gaskets or seals in watertight electrical equipment.
Qualities - Electronic Service Engineer
To be a television service engineer, you need patience and a thorough, logical and methodical approach to problem solving. You must enjoy practical work, and be able to handle hand and power tools safely. You need the ability to understand technical drawings, circuit diagrams and service manuals. You need numerical skills to make calculations and solve technical problems.
Television service engineers must be physically fit, to lift and move heavy equipment. You will be dealing with customers, so you must be polite, friendly and helpful. You must have good communication skills to explain problems and repairs clearly, in plain English.
Interests - Electronic Service Engineer
This occupation is typically suited for people with the following Career Interests:
Realist
Realists are usually interested in 'things' - such as buildings, mechanics, equipment, tools, electronics etc. Their primary focus is dealing with these - as in building, fixing, operating or designing them. Involvement in these areas leads to high manual skills, or a fine aptitude for practical design - as found in the various forms of engineering.
Realists like to find practical solutions to problems using tools, technology and skilled work. Realists usually prefer to be active in their work environment, often do most of their work alone, and enjoy taking decisive action with a minimum amount of discussion and paperwork.
Investigative
The Investigative person will usually find a particular area of science to be of interest. They are inclined toward intellectual and analytical activities and enjoy observation and theory. They may prefer thought to action, and enjoy the challenge of solving problems with sophiscticated technology. These types prefer mentally stimulating environments and often pay close attention to developments in their chosen field.
Administrative
Administrative people are interested in work that offers security and a sense of being part of a larger process. They may be at their most productive under supervisors who give clear guidelines and while performing routine tasks in a methodical and reliable way.
They tend to enjoy clerical and most forms of office work, where they perform essential administrative duties. They often form the backbone of large and small organisations alike. They may enjoy being in charge of office filing systems, and using computers and other office equipment to keep things running smoothly. They usually like routine work hours and prefer comfortable indoor workplaces.
Entry / Progression - Electronic Service Engineer
There are many pathways in assembly and technical work in manufacturing. To enter this occupation, you may need experience or evidence of an interest in electronics/computers.
Sample Education and Training Pathways
A number of courses are available throughout the country that focus on learning and skills that may be useful for this career. The examples and links below may guide you in your research.
Further Education (FET)
Further Education & Training (FET) Courses are delivered by local ETBs, ranging in duration from several weeks up to 20 months. Courses are designed to meet the labour market needs and often include a large element of work experience.
Example search terms include: manufacturing, engineering, cleanroom operations.
Search for FET Courses
PLC Courses (FET)
PLC courses are full-time courses, one or two years duration, with awards at Level 5 and 6 on the NFQ. They are offered nationally in Schools and Colleges of Further Education.
Example search terms include: computers, IT, maintenance, support, engineering, electronics.
Search for PLC Courses
Apprenticeships:
Apprenticeships are structured work-based training programs that combine on-the-job training with classroom instruction. They run from 2 – 4 years and are open to individuals of all ages, including school leavers, those seeking a career change, and existing employees who wish to upskill.
Examples: Six Sigma, Engineering, ICT, Fastrack into IT Apprenticeships.
Search for Apprenticeships
Higher Education CAO (Undergraduate)
Higher Education courses at Levels 6 to 8 on the NFQ, delivered in Universities and Technological Universities & Institutes. Courses run from 2 – 5 years and places are allocated on a points-based system, processed by the Central Application Office.
Example search terms include: general engineering, electronic, mechanical engineering.
Search for CAO Courses
Higher Education (Postgraduate)
Postgraduate courses are courses at Levels 9 and 10 on the NFQ and usually last 1 – 2 years full time, or longer if a PhD or part time. Entrants typically require an undergraduate award (Level 8).
Example search terms include: manufacturing, ICT.
Search for Postgraduate Courses
Professional Development
Professional development (CPD) courses are specialised training, formal education, or advanced professional learning that improves skills, professional knowledge, competency, and overall effectiveness in the professional world.
Check the Useful Contacts tab on this page to see if there are any professional bodies listed who may provide training related to this career.
Pay & Salary - Electronic Service Engineer
Salary Range (thousands per year)* 40k - 85k
Salaries vary by employer, role, duties, location, and experience
Data Source(s):
Sigmar / Azon/ Morgan McKinley/ Osborne/ Lincoln
Last Updated: March, 2024
Labour Market Updates - Electronic Service Engineer
Note: The following information relates to occupations that include: Electricians; electrical fitters; Telecommunications engineers; TV, video and audio engineers; IT engineers Electrical; electronic trades n.e.c. Skilled metal, electrical and electronic trades supervisors.
This information has been derived from the Solas National Skills Bulletin (2023).
Employment growth for this occupation was well above the national average; employment grew strongly in the second half of 2022, significantly above pre-COVID levels. As the Census data indicates, electricians and electrical fitters account for the largest share of those employed in this occupation, with employment growing by almost 7,000 persons since 2016.
There was a relatively high number of vacancies for electricians advertised through DSP Jobs Ireland in 2022. Employment permits mostly related to customer engineers and field service engineers and were for roles within the ICT sector. Difficult-to-fill vacancy mentions in the Recruitment Agency Survey were for electricians in the construction sector. There have been increasing numbers of new apprenticeship registrations for electricians in recent years (over 2,600 in 2022), with over 500 craft awards made in 2021.
Employment is expanding for this occupation with demand occurring across a variety of sectors. Although supply is considered sufficient for the housing sector (based on DFHERIS report), demand is being driven in part by energy efficiency and the green agenda. There also appears to be a shift in the skills mix required for electricians to energy performance in building, energy sector policy, maintenance and repair. Although no shortages are identified at present, they may potentially emerge if employment continues to grow at its current rate.
Useful Contacts - Electronic Service Engineer
-
Electricity Supply Board (ESB)
- Head Office, 27 Lower Fitzwilliam Street, Dublin 2
- 1850 372 757
- [email protected]
- Click Here