Task skills (or Hard skills) are those general skills that are important in order to successfully complete many of the common tasks that are often found in most work environments. These skills refer to general situations only, as distinct from the more occupation specific skills that come from specialist training.
A good level of competency across a number of the task skills listed below will be of benefit to almost all career areas in one form or another. Task skills can be taught effectively to almost everyone and can be improved upon both by specific training, or through repeated exposure to and experience of performing the task.
People with advanced task skills and experience of using them are highly valued by employers and very often demonstrated proficiency in a range of these skills is instrumental in securing employment.
Examples of Task Skills:
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Planning / Organising |
Creates clear goals, identifies and finds the resources (e.g. time, people, materials) needed to achieve them, and schedules tasks so that work is completed on time. |
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Time management |
Takes the time to organise events and tasks carefully so as to use time efficiently. Uses a diary/planner to ensure tasks are undertaken |
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Practical skills |
Uses equipment, tools or technology effectively. Easily follows instructions and shows willingness to use whatever tools or technology is required. |
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Computer skills |
Confidently uses a computer to write documents, browse the internet or use email programs. Can save files, locate them efficiently and print them. |
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Problem solving |
Shows interest in finding the cause of problems, looks for and chooses effective solutions and takes the necessary action to resolve them. |
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Business awareness |
Shows understanding of the main business activities of the company/organisation. Has a good sense of the business opportunities available, and the primary competitors. |
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Customer focus |
Shows understanding and concern for customers’ needs, is helpful and friendly to them, and deals effectively with any questions or complaints they may have. |