Course Summary
Course Category: Employment Courses
The six-week course takes contemporary key management skills in human service management and analyses them in terms of their practical usefulness to managing in the human services and non-profit sector.
The certificate will increase your ability to lead, motivate and manage a team in the human services and non-profit sector. After completing the certified programme, you will:
- Understand the critical factors that determine how you manage
- Possess the tools required to evaluate, extend and improve your personal and organisational management capabilities
This accredited, professional course is also the first module of our 2-module Fast Track Management course for PICs along with Managing Service Quality and Safeguarding.
Course Details
This course prepares you for working in the following Career Sectors:
What will you study?
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Who do you manage?
Providing feedback
How to support your staff
Managing your manager
The key skills required to manage volunteers
Group dynamics, development and performance factors
The elements of effective teamwork
Team building: a process model
Leadership theories
The traits of an effective leader
How managers can lead
Motivation theories
How to motivate yourself and your team
The cause and effect of conflict
The difference between position and issue in conflict situations
The ACT model
Important
- Colleges may add/remove modules to keep the course updated and to meet demands.
Progression to CAO Courses
The Student - Career Interests
This course is typically suited for people with the following Career Interests:
Enterprising
Enterprising people like situations that involve using resources for personal or corporate economic gain. Such people may have an opportunistic frame of mind, and are drawn to commerce, trade and making deals. Some pursue sales and marketing occupations. Many will eventually end up owning their own business, or in management roles in larger organisations. They tend to be very goal-oriented and work best when focused on a target. Some have an entrepreneurial inclination.
