Course Summary
Course Category: Apprenticeship Courses (FET / HET)
This apprenticeship programme has been designed by a consortia of sales industry leaders in collaboration with ETB Colleges. It is a 2 year ‘earn and learn’ model and is strongly grounded in practical ‘on-the-job’ work based learning supported by ‘off-the-job’ learning in face to face workshops and an online learning environment. The apprenticeship will develop the skills required to deliver committed, adaptable and ambitious employees into the sales sector while working in a full time position
Course Details
What will you study?
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YEAR 1
Sales Fundamentals
The Psychology of Sales
Customer Service in the Experience Economy
Sales Forecasting and Budgeting
Legal and Ethical Considerations for Sales
Marketing in the 21st Century
Digital Skills for Sales
YEAR 2
Sales Coaching
Consultative Selling, Negotiation and Decision Making in Sales
Developing Leadership Skills
International Selling for the Sales Practitioner
Action Entrepreneurship
Capstone Module
Important
- Colleges may add/remove modules to keep the course updated and to meet demands.
Progression to CAO Courses
The Student - Career Interests
This course is typically suited for people with the following Career Interests:
Social
The Social person's interests focus on interacting with the people in their environment. In all cases, the Social person enjoys the personal contact with other people in preference to the impersonal dealings with things, data and ideas found in other groups.
Many will seek out positions where there is direct contact with the public in some advisory role, whether a receptionist or a counsellor. Social people are motivated by an interest in different types of people and like diversity in their work environments. Many are drawn towards careers in the caring professions and social welfare area, whilst others prefer teaching and other 'informing' roles.
Administrative
Administrative people are interested in work that offers security and a sense of being part of a larger process. They may be at their most productive under supervisors who give clear guidelines and while performing routine tasks in a methodical and reliable way.
They tend to enjoy clerical and most forms of office work, where they perform essential administrative duties. They often form the backbone of large and small organisations alike. They may enjoy being in charge of office filing systems, and using computers and other office equipment to keep things running smoothly. They usually like routine work hours and prefer comfortable indoor workplaces.
