Course Summary
Course Category: PLC (Further Education - FET) - Apply directly to College
If you are enthusiastic about working in the tourism and hospitality sector, this course offers extensive customer service and front office reception skills training.
You will have a mixture of classroom-based modules, customer service skills and role play practice. You will have opportunities to develop skills such as teamwork, communications and time management. There will also be opportunities for relevant work experience. You will be expected to complete assignments and exams throughout the year. Course work will consist of a combination of onsite & online learning. Visits are also arranged to businesses and events during the year.
Course Details
This course prepares you for working in the following Career Sectors:
What will you study?
Progression to CAO Courses
Higher Education Links Scheme (HELS)
This course leads to a QQI Major Award, and provides progression opportunities to a number of Higher Education courses, including those in the CAO.
To view CAO courses to which this award provides a possible progression route, click below:
| QQI Code |
| 5M5011 |
To calculate Points based on your QQI award results, use the PLC Points Calculator.
The Student - Career Interests
This course is typically suited for people with the following Career Interests:
Enterprising
Enterprising people like situations that involve using resources for personal or corporate economic gain. Such people may have an opportunistic frame of mind, and are drawn to commerce, trade and making deals. Some pursue sales and marketing occupations. Many will eventually end up owning their own business, or in management roles in larger organisations. They tend to be very goal-oriented and work best when focused on a target. Some have an entrepreneurial inclination.
Social
The Social person's interests focus on interacting with the people in their environment. In all cases, the Social person enjoys the personal contact with other people in preference to the impersonal dealings with things, data and ideas found in other groups.
Many will seek out positions where there is direct contact with the public in some advisory role, whether a receptionist or a counsellor. Social people are motivated by an interest in different types of people and like diversity in their work environments. Many are drawn towards careers in the caring professions and social welfare area, whilst others prefer teaching and other 'informing' roles.
Further Research
National Statistics for this Award (All Ireland)
The following data provides general information about this Award from colleges across Ireland.
Disclaimer: These links are to web sites outside of CareersPortal and we accept no responsibility for the information on them.
Career Progression
On completing this award, students secure employment in areas such as business administration, customer service, hotel and hospitality sectors, and tourism businesses.
This QQI award also provides progression routes to further third level studies in the tourism and hospitality sector, details of which can be found here.