Course Summary
Course Category: PLC (Further Education - FET) - Apply directly to College
The course will equip learners with the essential language and technical skills needed to succeed in today’s job market. In an increasingly digital world, effective communication and IT proficiency is vital for success.
Throughout this course learners will enhance their English language abilities and develop IT competencies, including digital literacy, software applications, selling practices and online collaboration skills required to transition to their future career.
Course Details
This course prepares you for working in the following Career Sectors:
What will you study?
-
Customer Service
Selling Practices
Word Processing
English as a Second Language
Spreadsheet Methods
Work Experience
Communications
Contact Centre Skills
Business Administration Skills
Mathematics (Optional)
Important
- Colleges may add/remove modules to keep the course updated and to meet demands.
- Almost all PLC courses have a Work Experience module, which requires students to find their own placement in an area directly related to their course.
Progression to CAO Courses
Higher Education Links Scheme (HELS)
This course leads to a QQI Major Award, and provides progression opportunities to a number of Higher Education courses, including those in the CAO.
To view CAO courses to which this award provides a possible progression route, click below:
| QQI Code |
| 5M2071 |
To calculate Points based on your QQI award results, use the PLC Points Calculator.
The Student - Career Interests
This course is typically suited for people with the following Career Interests:
Linguistic
The Linguistic's interests are usually focused on ideas and information exchange. They tend to like reading a lot, and enjoy discussion about what has been said. Some will want to write about their own ideas and may follow a path towards journalism, story writing or editing. Others will develop skills in other languages, perhaps finding work as a translator or interpreter. Most Linguistic types will enjoy the opportunity to teach or instruct people in a topic they are interested in.
Administrative
Administrative people are interested in work that offers security and a sense of being part of a larger process. They may be at their most productive under supervisors who give clear guidelines and while performing routine tasks in a methodical and reliable way.
They tend to enjoy clerical and most forms of office work, where they perform essential administrative duties. They often form the backbone of large and small organisations alike. They may enjoy being in charge of office filing systems, and using computers and other office equipment to keep things running smoothly. They usually like routine work hours and prefer comfortable indoor workplaces.
Further Research
National Statistics for this Award (All Ireland)
The following data provides general information about this Award from colleges across Ireland.
Disclaimer: These links are to web sites outside of CareersPortal and we accept no responsibility for the information on them.
Career Progression
Successful graduates can progress to find employment in a variety of areas including customer service roles, retail, contact centres, receptionists, and administration positions requiring bi-/multilingual skilled personnel.