I have a huge variety in my daily schedule, and for me there is no such thing as a typical day. We have sales world wide, ranging from The United States, Europe, Israel, The Far East, and even Australia. And because of this my day can start and finish at any hour of the day. Sometimes the day can start with a conference call with customer’s in the Far East, followed by another meeting with a European based customer around mid day, and finally an evening call with a customer in for example California.
The variety is huge, and really keeps me on my toes! Activities are constantly being re-scheduled to meet our customer’s requirements, and because we support the customer’s applications, this may oftern require our immediate attention. Sometimes the issue is relatively straight forward and I can answer by a return email. Other times it might involve some laboratory work, and occasionally it is not possible to resolve the issue without travelling to the customer’s location. If this is the case, then we co-ordinate with the customer to arrange flights, transfers, hotel accommodation etc.
I am also responsible for International regulatory issues on our products. These are the requirements for selling electronic goods in some international markets, especially into medical applications. Often this requires co-ordinating with the various international bodies to ensure our product meets the required standards, and includes quarterly visits to our manufacturing facilities in Eastern Europe and the Far East.
In my current role I also am responsible for updating the senior management team on aspects of the groups work. We get together once a month to discuss all aspects of the business, both engineering and commercial. This usually takes place at the start of every month, so some of my time is spent collaborating reports for these meetings. As the electronics industry continues to change, larger companies over the years have reduced their in house power supply experts. Because of this we see a lot of customers who do not understand the intricacies of using a power supply. So some of my time is spent either writing papers for customers or putting together some training material to help them understand the issues as they may arise.