What is AI?

Artificial Intelligence (AI) is technology that enables computers and machines to perform tasks and solve problems that would usually need human intelligence or intervention. AI is a combination of Machine Learning (ML) and Deep Learning. AI requires large amounts of data and computing power. The cloud’s ability to store and process vast amounts of data has laid the way for an AI revolution. AI is trained on the vast volumes of data stored in the cloud and can make intelligent decisions.

Geofrey Hinton is an acclaimed pioneer of AI research and known as the “godfather of AI”. Simply put, ML is a subset of AI which uses algorithms to build AI applications. Deep learning is a subset of ML. His work in deep learning and neural networks has given rise to generative AI and the concept of backpropagation. This means that machines can learn from their own mistakes and the more they learn, the more they improve. AI is rooted in all areas of our lives from the cars we drive, our smartphones, social media, online shopping, medical devices and fitness trackers. Examples include GPS, self-driving cars, facial recognition, automated virtual assistants, chatbots and ChatGPT. AI uses algorithms to give personalised recommendations for products or services based on our online behaviour and user activity. AI is revolutionising global business by automating and streamlining processes, informing decision making, giving insights into customer preferences, enhancing productivity, increasing competitiveness and reducing costs. 

Regulation of AI

Concerns around AI have been raised in relation to ethical issues, trust, security, disinformation and fake images, videos and texts. The first-ever comprehensive legal framework on AI worldwide, the EU Artificial Intelligence Act was passed on 13th March 2024. This ensures that powerful AI systems are regulated, the risks of AI are addressed and fundamental rights are respected. One practical example of this new landmark law is that targeted scraping of facial images from CCTV footage to create facial recognition databases will be banned.

CeADAR is Ireland’s Centre for Applied AI. Its role is to guide companies how to use data and apply AI to real world problems to grow their business. An example of a CeADAR research project is using AI to monitor, protect and boost biodiversity in Ireland’s remote peatlands. Scientists use drones, satellites and sensors to gather valuable data to estimate carbon storage of individual habitats and target areas for restoration.

AI used for change

Microsoft Ireland sponsors the annual AI awards in Ireland to recognise innovative AI services which improve lives and contribute to society. Recent winners are a wearable device to diagnose Parkinson’s disease, software to protect children from cyberbullying and educational tools for literacy. Other applications include using AI to optimise electric vehicle charging stations, address noise pollution, and overcome language barriers in content creation by using AI to generate lip movements.

The government’s National Digital Strategy has set a target of 75% of enterprises in Ireland using AI by 2030. IDA Ireland has said it is crucial for the workforce to upskill and embrace AI, particularly in occupations where generative AI can automate routine tasks, releasing time for other creative and important work. Further information on how AI is transforming the world of work and the skills that will be required is available here.

Jobs with AI

There are multiple pathways to join the IT sector where there are skills shortages. These options include:

• FIT Tech Apprenticeships where you learn and earn, are open to school leavers or those who wish to upskill or retrain. Further information is available here.
• ICT Skillnet offers free and subsidised training, part-time & online, in critical technology skills. Further information is available here.
• Springboard Courses offer free and heavily subsidised courses, including ICT skills conversion courses, to address skills shortages. Further information is available here.
• Further information on careers in Data Centres is available here
• Further information on careers in Cybersecurity is available here

Employment in ICT has increased by a third in Ireland to a new high of 174,000. Any of the routes described above will give you the opportunity to work in this dynamic, thriving sector which offers excellent opportunities for career advancement.